The Evolution of Quality Sheet Metal Heating & Air: A Legacy of Comfort
A Journey Through Time
Quality Sheet Metal Heating & Air has been a cornerstone in the HVAC industry for over four decades. Founded in 1980 by John and Mary Thompson, this family-owned business has grown from a small sheet metal workshop to a full-service heating and cooling company.
Humble Beginnings
The company’s story began when John, a skilled sheet metal worker, decided to branch out on his own. With Mary’s support and business acumen, they established a small workshop specializing in custom ductwork for local contractors. Their commitment to quality and attention to detail quickly earned them a reputation for excellence.
Expansion into HVAC Services
As the demand for their products grew, so did the requests for installation and maintenance services. Recognizing the opportunity to expand, the Thompsons invested in training and equipment to offer comprehensive heating and cooling solutions. By 1985, Quality Sheet Metal Heating & Air had become a one-stop shop for all HVAC needs.
Milestones and Achievements
Over the years, the company has achieved several notable milestones:
- 1990: Opened a second location to serve a wider geographic area
- 1998: Became one of the first local companies to offer energy-efficient systems
- 2005: Launched a 24/7 emergency service department
- 2012: Implemented a state-of-the-art dispatch and customer management system
- 2018: Celebrated serving over 100,000 customers
Commitment to Professional Excellence
Quality Sheet Metal Heating & Air has always prioritized professional development and certification. Their technicians undergo rigorous training and are required to maintain up-to-date certifications in HVAC installation, repair, and maintenance. This commitment to excellence has earned them numerous industry awards and a loyal customer base.
Looking to the Future
Today, the second generation of the Thompson family leads the company, continuing the tradition of quality service and innovation. As they look to the future, Quality Sheet Metal Heating & Air remains dedicated to providing top-notch heating and cooling solutions while embracing new technologies and sustainable practices.
From its humble beginnings to its current status as a leading HVAC provider, Quality Sheet Metal Heating & Air’s history is a testament to the power of quality workmanship, customer service, and adaptability in building a successful and enduring business.